COVID-19 triage chatbot
Using advanced conversational AI, the SoftServe COVID-19 triage chatbot, powered by Clinc, quickly assesses users with a series of text or voice questions, eliminating staff burden and soothing patient fears.
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As the number of patients and intensity of their care continue to climb, healthcare systems are overwhelmed and patients are unsure how to move forward.
Based on CDC guidelines, the omnichannel communication tool is available on any smartphone, computer, or tablet, and can help to triage patients in under 30 seconds.
The solution provides real-time outbreak feedback on novel COVID-19 cases to connected health officials, as remote screenings for employees and students return to normal daily activities.